Refund policy
Last updated September 9, 2026
Return & Refund Policy
Last updated: October 6, 2026
MAVRYN OBJECTS is operated by SCARF SHINE LLC. If an item is not right for you, you may request an eligible return within 30 days after delivery. We provide a free prepaid return shipping label for eligible U.S. returns.
Return Eligibility
To qualify for a return, the item must be unused, uninstalled, and in its original condition, with all included parts, accessories, and components.
Please retain the original protective packaging and use it when returning the item. Opening the package to inspect your purchase does not, by itself, make the item ineligible for return.
Items damaged through misuse, improper installation, unauthorized alteration, or failure to follow the product’s care instructions are not eligible for a change-of-mind return. This does not affect your right to report an item that arrived damaged, defective, incomplete, or different from its description.
How to Request a Return
Email support@mavrynobjects.com within 30 days after delivery. Include your order number, the item you wish to return, and the reason for your request.
If your item arrived damaged or defective, please include photographs when possible so we can assess the issue and arrange an appropriate resolution.
Our support team will provide return instructions and a prepaid shipping label for eligible returns. Please contact us before sending your package so we can identify your return and process it correctly.
Return Address
Returns are sent to our company address in the United States:
SCARF SHINE LLC
1509 Prier Ln
Webb City, MO 64870-9605
United States
Please follow the instructions supplied by our support team and use the prepaid return label we provide.
Return Shipping Costs
We pay the return shipping cost for eligible U.S. returns through a prepaid shipping label. This applies to eligible change-of-mind returns as well as items that arrived damaged, defective, incomplete, or incorrect.
Customers do not pay return shipping charges when using our prepaid label. If you prefer to arrange your own shipping, contact us first; independently purchased postage is not automatically reimbursed.
Damaged, Defective, or Incorrect Items
Please contact support@mavrynobjects.com promptly if your order arrives damaged, defective, missing components, or contains the wrong item.
Keep the item and its packaging until we provide instructions. After reviewing the issue, we will arrange an appropriate resolution, which may include a replacement, replacement part, or refund. We cover any required return shipping for these issues.
Return Inspection
We inspect returned items within 3–5 business days after receiving them at our return address.
We check the item’s condition and confirm that all required parts and accessories are included. Once the inspection is complete, we will notify you whether your refund has been approved. If a return does not meet the eligibility requirements, we will explain the reason and discuss the next steps with you.
Refund Timing and Method
For approved returns, we initiate the refund to your original payment method within 7 business days after inspection approval.
Your bank or payment provider may require additional time to post the refund to your account. If you have not received it after your provider’s normal processing period, please contact us for assistance.
Standard outbound shipping is free, so there is no standard shipping charge to deduct from your refund. If you purchased an optional expedited shipping service, that charge is not refundable for a change-of-mind return. If the return results from our error or a damaged or defective item, we also refund the applicable original shipping charge.
Exchanges
We accept exchanges for eligible items, subject to replacement stock availability. Contact support@mavrynobjects.com within 30 days after delivery to request an exchange.
We will provide a prepaid return label and instructions. After the returned item passes inspection, we will arrange the replacement. If the requested replacement is unavailable, we will offer an available alternative or a refund.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. Cancellation depends on whether fulfillment has begun. Please refer to our Order Cancellation Policy for details.
If the order has already shipped, you may request a return after delivery under this policy.
Contact Us
MAVRYN OBJECTS — operated by SCARF SHINE LLC
Email: support@mavrynobjects.com
Phone: +1 (762) 342-2403
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Business and return address:
1509 Prier Ln
Webb City, MO 64870-9605
United States
Business days are Monday through Friday, excluding U.S. public holidays. This policy does not limit any consumer rights that cannot legally be waived.