Refund policy
Return and Refund Policy
Last updated September 9, 2026
We accept eligible returns requested within 30 days after delivery. This policy applies to purchases made directly from mavrynobjects.com.
Return Eligibility
To qualify for a return, the item must be in the condition received, unused, uninstalled and free from damage caused after delivery. Include all parts, accessories, instructions and original protective packaging that came with the item. A proof of purchase or order number is required.
Opening a package to inspect an item does not by itself make the item ineligible. Products that have been installed, altered, washed, misused or damaged through improper handling may be declined or may receive a reduced refund where permitted by law.
Starting a Return
Email support@mavrynobjects.com within 30 days after delivery. Include the order number, the item being returned and the reason for the return. If the item arrived damaged, defective or incorrect, include clear photographs of the item, packaging and shipping label when possible.
After we confirm eligibility, we provide return instructions and a prepaid return label. Do not return an item without authorization. Returns sent to an unapproved address may be delayed.
Free Return Shipping
We provide one prepaid standard return label for each eligible United States return. The label must be used by the stated deadline. Original expedited shipping charges, if any, are not refundable unless the return results from our error or applicable law requires otherwise. Standard outbound shipping is free.
Return Packaging
Pack the item securely using the original protective materials when available. Damage caused by inadequate return packaging can affect the refund. Keep the carrier receipt and tracking number until the return is completed.
Inspection and Refund Timing
We inspect returns after they arrive. Approved refunds are issued to the original payment method within 7 business days after inspection. We send a confirmation when the refund is submitted. A bank, card issuer or payment provider may need additional time to post the credit, and that processing time is outside our control.
If a return does not meet the stated conditions, we will explain the issue and available options before closing the request.
Damaged Defective or Incorrect Items
Contact us promptly after discovering a delivery problem. Do not discard the product, packaging or shipping label before we respond. After review, we may provide a replacement, replacement part, repair where appropriate, or refund. We cover reasonable return shipping for confirmed damaged, defective or incorrect items.
Exchanges
Eligible products may be exchanged, subject to availability. Contact us within the 30-day return period. The fastest option may be to return the original item and place a separate order after the return is approved. Any price difference will be disclosed before an exchange is completed.
Cancellations and Refused Deliveries
A refused delivery is not automatically treated as an approved return. Contact us before refusing a parcel unless the carrier identifies visible transit damage. Cancellation rules appear in the Order Cancellation Policy.
Consumer Rights
This policy does not limit rights that cannot be waived under applicable law.